We guarantee that each buy with us is hassle-free. We hold to quality benchmarks and take extraordinary consideration in delivering items to our clients. Subsequently, we just accept the returns under the given conditions:

  1. Assembling Defect

Assembling defects are deserts that were not proposed. For instance, a seat may be intended to be steady, yet it is fabricated with one of the legs not fitted on accurately, the seat would state to have an assembling defect.

  1. Gotten Defected Product

Defected Product is an item not meeting its planned use.

  1. In case that the wrong item is delivered.

In case that you have gotten the item that is altogether not the same as the one you requested then the wrong item would state to be conveyed. For instance, in the event that you requested pads and got floor coverings, at that point this will go under the aforementioned classification. In case that where you have gone over any of the above circumstances, it would be ideal if you follow the below mentioned guidelines:

If you don’t mind raise a query within 24 hours of delivery by reaching our Customer Service or messaging us at info@thempartners.com

If you don’t mind email a decent quality image of the item received delineating the issue alongside your request.

If it’s not too much trouble permit us a period of 3-5 working days with the goal that our Quality Assurance group will check the subtleties in reference to its qualification. Likewise, it would be ideal if you notice your subtleties in Subject line like your request number, AWB no and receipt date.

Any item you return must be in a similar condition as at the hour of getting it and in the first bundling. Keep the receipt with you.

When we get your thing, we will examine it and recognize its receipt. We will quickly inform you on the status of your refund in the wake of assessing the item and within 5-7 working days will start your refund.

We never need to see our customers troubled, we guarantee whatever items our clients see on our site, a similar item/s are delivered to them.